PPaT Wiki
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Your PaT Pathway

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Foundation
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Practitioner
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Advanced
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Super User

Super User

  • ○Company Structure: departments, job titles and roles (not passed yet)
  • ○Company Structure: modules for a site or a country (not passed yet)
  • ○The org chart (not passed yet)
  • ○Company Structure: process categories (not passed yet)
  • ○Company Structure: adding a new user (not passed yet)
  • ○Company Structure: customer companies (not passed yet)
  • ○How to set up your SD Map (not passed yet)
  • ○PaT Business Unit Template Overview (not passed yet)
  • ○How to edit an existing Bulletin Board Post (not passed yet)
  • ○System Config: company settings (not passed yet)
  • ○System Activity: escalations, logins, emails and more (not passed yet)
  • ●Manage users (this page)
  • ○SD Workflows - Workflow Settings (not passed yet)
  • ○SD Workflows - Multi Submit (not passed yet)
  • ○Forms - API Integration (not passed yet)
  • ○Connections: linking PaT to Microsoft 365 (not passed yet)
  • ○LMS Metrics - If you can't measure it, you can't manage it (not passed yet)
  • ○How to create a campaign for the PaT Lite training portal (not passed yet)
  • ○Pacing recertifications and escalations (not passed yet)
  • ○LMS Feedback: learner ratings and comments (not passed yet)
  • Company Structure: adding a new user
  • Company Structure: customer companies
  • Company Structure: departments, job titles and roles
  • Company Structure: modules for a site or a country
  • Company Structure: process categories
  • Connections: linking PaT to Microsoft 365
  • Forms - API Integration
  • How to create a campaign for the PaT Lite training portal
  • How to edit an existing Bulletin Board Post
  • How to set up your SD Map
  • LMS Feedback: learner ratings and comments
  • LMS Metrics - If you can't measure it, you can't manage it
  • Manage users
  • Pacing recertifications and escalations
  • PaT Business Unit Template Overview
  • SD Workflows - Multi Submit
  • SD Workflows - Workflow Settings
  • System Activity: escalations, logins, emails and more
  • System Config: company settings
  • The org chart
  • Add any Image as a Section Header Icon
  • Assigning an SD to a new parent
  • C2E Attachments
  • Chat reminder
  • Chat to email to chat
  • Chat to SD
  • Chat to task to project
  • Comprehension Audits
  • Customer-specific training: how it works
  • Different Form Uses
  • Docked Chats
  • Docking SDs and Updating Images
  • Email to BFF
  • Email to chat to email – non PaT users
  • Embedding live data in an SD (graphs and spreadsheets)
  • Embedding SDs in SDs
  • Evidential audits: completing one
  • Faitotonu ʻi hono Fakakakato ʻo e Ngāue: ko e hā ia pea ko e hā ʻoku holo ai
  • Filing and retrieving SDs
  • Form Wall
  • Health and safety templates
  • How PaT Manages Inactive Users
  • How SD chats work with SD Members and External Users
  • How to unlock a module for a staff member
  • Info Icons
  • Inline chats
  • Invite Attendees
  • LMS Architecture
  • Moving Section Headers
  • Ngaahi Ngāue Fakataha
  • PaT AI
  • Pop-Out Chat Feature
  • Recurring tasks: create and edit
  • Running Meetings with SDs
  • Safe Walks
  • SD Element Categorisation
  • SD Form Responses: finding and exporting form responses
  • SD Owner Functions
  • SD Task wall view
  • Share and record your screen
  • Track Engagement
  • Using SDs as a report or meeting minutes app
  • Video rooms: guests joining and asking to record
  • Activity Notifications
  • Add members and set permissions
  • AI Summary: a quick summary of an SD
  • Capture and Manage Accidents
  • Capture and Manage Hazards
  • Chat to task
  • Chat Wall
  • Contextual Communication
  • Convert a Note to a Task
  • Create a new SD
  • Critical Chrome Extensions
  • Document Store: shared links, your folders and favourites
  • Fakatupu ha Ngāue
  • Fast Notes
  • Getting help: the PaT Helpdesk
  • Global Search
  • How to embed Outlook onto your PaT
  • How to resize your browser to best view PaT
  • How to use the PaT Lite training portal
  • Insert links
  • Module Learning - Desktop
  • Module Learning - Mobile
  • My Profile
  • Newbie PaT Intro – Chats and SDs
  • Ngaahi Talanoa Fakakulupu
  • Notes
  • Out Of Office: turning it on, and the calendar on your Task Wall
  • Outlook 2FA Issue
  • Pā Tatā ʻo e Ngaahi Ngāue
  • PaT Mobile App – Overview
  • PaT Vakai Fakalūkufua ki he Chat
  • Preview, download and share files
  • Publish a Bulletin Board Post
  • Puleʻi ʻo e Ngāue
  • Reading an SD in another language
  • SD Elements
  • SD Main page useful features
  • SD Overview
  • Section Headers
  • Security measures for multiple users on a device
  • Share Feedback
  • Signing in to PaT and resetting your password
  • Sisitēme ki hono Puleʻi ʻo e Ngaahi Ngāue
  • Traffic light progress
  • Upload file attachments
  • Video calls on the mobile app
  • Build a reporting system
  • Chat Management - Pro Tips
  • Conditional Formatting
  • Configuring a UDF: columns and calculated columns
  • Configuring a UDF: filters, grouping and endpoint details
  • Customer-specific training: setting it up
  • Endpoint Manager: finding endpoints and building your own UDF
  • Fakaheka hake fakahangatonu
  • Form builder: field types
  • Forms - Extract Data (the AI form builder)
  • Founga ʻe lava ai ʻe he kau pule ʻo fakamoʻui ʻa e OOF maʻá e kau ngāue ʻoku nau puleʻí
  • How to build modules in the Module publisher
  • How to create module comprehension audits
  • How to create module evidential audits
  • How to create module quizzes
  • How to embed an SD into the LMS
  • How to make form templates live for everyone to use
  • How to upload form elements to an SD
  • How to use the PAR SD
  • Live H&S Reporting
  • Mastering the Business Strategy Template
  • Module Admin: finding and managing modules
  • Module Completion Notification Setup
  • Module Publisher Content Options
  • Mōtē Siviʻi ʻo e Foomu
  • PaT SD Map Overview
  • PaT SD Map Presentation
  • PaT SD Templates Overview
  • Pure Forms
  • SD Dashboard: building a dashboard
  • SD Forms
  • SD Security Settings
  • SD Template Helper Functions
  • Strategy System
  • Throttling
  • Using Chat to SD to go from being a good manager to a great one
  • Using SDs as the LMS Document
  • PaT Lite: Ko e ngaahi konga mahuʻinga ʻo e PaT ʻoku fiemaʻu ke mahino kiate koe
  • Ko e hā ʻa e PaT pea ko e hā hono mahuʻinga
  • PaT Lite: Talanoa ke Ngāue
  • PaT Lite: Fakafeʻiloaki ʻo e Strategy Documents
  • PaT Lite: Ko e Fakakaukauʻanga Tefito — Ngaahi Tuʻunga mo e Fakahoko ʻo e Ngaahi Founga Ngāue
  • PaT Lite: Ko e ngaahi meʻangāue poto ʻoku fakakaukau fakataha mo koe
  • PaT Lite: Ko e kahaʻu ʻo e pisinisi ko e anga fakafonua
  • Mālō e lelei, talitali lelei ki he wiki PaT
  • Fokotuʻutuʻu hoʻo feituʻu ngāue
  • Ko e uike ʻuluakí
  • Strategy Documents
  • Ngaahi Ngāue mo e Ngāahi Tohi Ngāue
  • Founga ʻo e ngaahi ngofua
  • Talanoa mo e fetalanoaʻaki
  • Foomu mo hono fakahu ʻo e ngaahi fakamatala
  • Ngaahi dashboard mo e lipooti
  • Puleʻi ʻo e kau fakaʻaongaʻi
  • Ngaahi fokotuʻutuʻu ʻo e feituʻu ngāué
  • Fakahoko ha fehokotaki ki ha polokalama tauhi paʻanga
  • Hūʻanga pē taha
  • Vakai fakalūkufua ki he API
  • Ngaahi fakaʻilonga hū ki he polokalama
  • Webhooks
0/46
Foundation
0/43
Practitioner
0/37
Advanced
0/20
Super User
Super User quizzes: 0 of 20 passed
  • ○Company Structure: departments, job titles and roles (not passed yet)
  • ○Company Structure: modules for a site or a country (not passed yet)
  • ○The org chart (not passed yet)
  • ○Company Structure: process categories (not passed yet)
  • ○Company Structure: adding a new user (not passed yet)
  • ○Company Structure: customer companies (not passed yet)
  • ○How to set up your SD Map (not passed yet)
  • ○PaT Business Unit Template Overview (not passed yet)
  • ○How to edit an existing Bulletin Board Post (not passed yet)
  • ○System Config: company settings (not passed yet)
  • ○System Activity: escalations, logins, emails and more (not passed yet)
  • ●Manage users (this page)
  • ○SD Workflows - Workflow Settings (not passed yet)
  • ○SD Workflows - Multi Submit (not passed yet)
  • ○Forms - API Integration (not passed yet)
  • ○Connections: linking PaT to Microsoft 365 (not passed yet)
  • ○LMS Metrics - If you can't measure it, you can't manage it (not passed yet)
  • ○How to create a campaign for the PaT Lite training portal (not passed yet)
  • ○Pacing recertifications and escalations (not passed yet)
  • ○LMS Feedback: learner ratings and comments (not passed yet)
  1. Ngaahi fakamatala fakahinohino
  2. Super User
  3. Manage users

ʻOku teʻeki ke liliu ʻa e peesi ko ʻení, ko ia ʻoku hā ia ʻi he lea faka-Pilitāniá.

Manage users

Summary Manage users, in the System Administration menu, has four tabs: Manage Security for user details, Manage Errors for users with missing details, Review performance for each user's task…

ʻI he peesi ko ʻení
  • Finding and updating users
  • Step 1
  • Step 2
  • Step 3
  • Step 4
  • Users with missing details
  • Step 1
  • Step 2
  • Review performance
  • Step 1
  • Step 2
  • Security roles
  • Step 1
  • Step 2

Summary Manage users, in the System Administration menu, has four tabs: Manage Security for user details, Manage Errors for users with missing details, Review performance for each user's task record, and Security permissions for who holds each security role.

Finding and updating users

Step 1

On your dashboard, open System Administration and click Manage users. It opens on Manage Security.

Step 2

Find users with the boxes at the top: first name, last name, preferred name, user name, site, department, job role or supervisor. Tick True or False under Active to see active or inactive users.

Step 3

Each user is a row you can change: department, job title, supervisor, H&S officer, site, whether they are a Pat Lite user, their dashboard type and their schedule (not before, not after, and the days of the week).

Step 4

Click SUBMIT to save your changes. The Excel icon beside it exports the list.

Users with missing details

Step 1

Click Manage Errors. It lists users whose missing details stop PaT escalating their tasks and applying their modules.

Step 2

Missing details can be a role, an active supervisor, a site or an H&S officer. Fill them in on the row and click Submit.

Review performance

Step 1

Click Review performance. For each user it shows the share of tasks completed on time, deferred, completed late and overdue now.

Step 2

Search by first name, last name or user name, and choose active or inactive users.

Security roles

Step 1

Click Security permissions to see the security roles and who holds them. Administrators gives access to System Administration, and SOPPaC_Designer gives access to Module Admin.

Step 2

Other roles cover bulletin board moderation and health and safety register updates, and SaaS Admin email updates and score resets. Click refresh beside a role to list its users.

Check yourself

Checking your PaT sign-in…

Ki muʻaLMS Metrics - If you can't measure it, you can't manage itHoko atu Pacing recertifications and escalations

ʻI he peesi ko ʻení

  • Finding and updating users
  • Step 1
  • Step 2
  • Step 3
  • Step 4
  • Users with missing details
  • Step 1
  • Step 2
  • Review performance
  • Step 1
  • Step 2
  • Security roles
  • Step 1
  • Step 2
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